As a leader in your agency you may have noticed the same thing I did when I arrived as Administrator and CEO of the Maryland Department of Transportation’s Maryland Transit Administration (MTA) over two years ago; overlapping layers of bureaucracy choking line managers’ ability to implement changes and improvements.
Enjoy my new book Full Throttle - Living Life to the Max with No Regrets. My new self-help business book has been published that specifically focuses on CEO successes and failures in the public transit industry. The book “Full Throttle – Living Life and Your Career to the Max with No Regrets” features 30 stories … Continue reading Full Throttle
By Paul Comfort, Esq. If you could see what tomorrow holds, what would that be worth today? In the world of public transportation you could almost see tomorrow in Atlanta at the recent American Public Transportation Association (APTA) tri-annual EXPO and Conference. Over 13,000 attendees spent half a week in October attending educational sessions and … Continue reading Trends in Transportation 2018
...doing it yourself gives you a sense of pride and ownership that you can never get from just paying someone else to do it for you.
By Paul Comfort, Esq., (c) Copyright 2017. All rights reserved. With my buddy Marlon Bates - Top Paratransit KPI Producer Creating Paratransit Service Excellence Marlon Bates served as Director of Mobility Services at the MTA in Baltimore, Maryland for the past year. With three ADA contractors (Transdev, First Transit and MV) along with non-ADA paratransit … Continue reading Providing Powerful Paratransit
Seven Steps to Safety By Paul Comfort © 2017 Paul Comfort, All Rights Reserved Great safety is no accident. It takes seven steps to really improve safety performance in your operation. I know, I've taken transit properties to industry leading accident frequency rates (AFR) and been on leadership teams that have literally turned … Continue reading Seven Steps to Safety
I look for three C's in leaders - Character, Competence and Communcation What is Character? In a word "integrity" - doing what's right when no one else is looking. Staying on the job until the job gets done, right. This separates the leaders from the followers and shows you are committed to the company/agency and your … Continue reading Comfort’s 3 C’s of Leadership